Join Our Team and Help Us Keep Our Systems Running Smoothly

Location: NextCom LLC.
Nashua NH, 03063

Employment Type: Full-time

About Us
We are a dynamic and growing company dedicated to providing custom high performance technology solutions to our clients. Our team is comprised of talented professionals who are passionate about technology and committed to delivering exceptional service.

Job Overview
We are seeking a skilled and dedicated Computer Support Technician to join our team. As a Computer Support Technician, you will be responsible for troubleshooting and repairing common computer systems, providing technical support to end-users.

Key Responsibilities

• Troubleshoot and resolve hardware and software issues on NextComputing custom systems and other peripherals.
• Install, configure, and maintain operating systems, applications, and software updates.
• Provide technical support to end-users via phone, email, or remote team viewer sessions.
• Diagnose network issues, including connectivity problems, and coordinate with network administrators for resolution.
• Perform routine maintenance and system upgrades to ensure optimal performance.
• Document all support activities, including troubleshooting steps and resolutions, in the ticketing system.
• Assist with the setup and deployment of new computer systems and peripherals.
• Maintain an inventory of RMA equipment and supplies.
• Collaborate with other RMA, Engineering and Production team members to address complex technical issues.

Qualifications

• Associate degree in Computer Science, Information Technology, or a related field
• Minimum of 2 years of experience in a computer support or IT technician role.
• Strong knowledge of Windows desktop and Server operating systems.
• Familiar with Linux.
• Proficiency in troubleshooting hardware and software issues.
• Experience with network troubleshooting and basic understanding of network protocols.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.

Benefits

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Friendly and collaborative work environment.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan.

How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and experience to csponaugle@nextcomputing.com.

Join us and be a part of a team that values innovation, dedication, and excellence!

Looking forward to welcoming you to our team,
NextComputing
www.nextcomputing.com

Position Overview:

Next Computing, a leader in easily customized, high-performance, low volume, mobile, rack mount and small footprint computing solutions for extreme applications, is looking for a mid-level Mechanical CAD Designer to work and grow with our small but dynamic Engineering Staff.

Key Responsibilities:

• Create parts and assemblies using the latest version of SolidWorks CAD. Experience with SolidWorks sheet metal design and basic plastic part design requirements.
• Work under engineering supervision and direction to maintain legacy products and help bring new products from concept to production.
• Work from simple ideas and basic sketches, to complex files and instructions within industry electronics packaging standards (FCC, CUL, TUV, ATX, EMI, EIA, etc). Knowledge of PCIe standards a plus.
• Generate detail drawings per internal standards (based on ASME Y14.5).
• Quickly model basic concepts to prove viability and possible customer options and produce eDrawings and files (STEP, PDF, JPG, DXF, etc.) for review.
• Multi-task efficiently between several projects while maintaining attention to detail.
• Note issues, provide support, and respond to feedback/comments to make sure project, department, and company objectives are met.

Qualifications:

• AS degree in engineering or equivalent experience in computer related product design.
• 2-5+ year’s experience using SolidWorks CAD to create engineering and fabrication files and drawings, including CAD file management, revision changes, specifications, part numbers and BOM creation.
• Knowledge of design specifications and manufacturing processes including DFA/DFM, sheet metal, pcb mechanical outlines, machining operations, and mechanical hardware.
• Ability to conduct basic tolerance studies.
• Have basic understanding of finishing processes including plating and painting, as well as shipping packaging.
• Expected to be proficient with the use of basic hand tools, and willingness and ability to make quick part changes including some small hand made parts or modifications.
• Proficiency in Microsoft Office tools.
• Excellent verbal and written communication skills.

If you're interested, please contact jobs@nextcomputing.com

Position Overview:

As a Computer Assembly Technician, your role will involve the assembly, testing, and troubleshooting of computer systems and components. You will be responsible for ensuring that computers are built and configured according to established specifications and quality standards. Your attention to detail, technical expertise, and problem-solving skills will be vital in delivering high-quality computer systems to our customers.

Key Responsibilities:

1. Computer Assembly: Assemble computer systems by installing hardware components such as processors, memory, storage devices, graphics cards, and power supplies into computer cases. Ensure proper cable management and secure connections.
2. System Configuration: Install and configure operating systems, drivers, and software applications on assembled computers. Customize settings and perform necessary updates to ensure optimal performance.
3. Testing and Quality Assurance: Conduct thorough testing of assembled systems to verify functionality and performance. Perform diagnostics, troubleshoot issues, and make necessary adjustments or repairs to ensure quality standards are met.
4. Documentation: Maintain accurate and detailed records of computer assembly processes, component inventory, and configuration details. Document any issues encountered during assembly or testing and provide feedback for process improvement.
5. Inventory Management: Assist in managing inventory of computer components, ensuring an adequate supply of parts for assembly. Notify the supervisor of any shortages or discrepancies in inventory.
6. Collaboration: Coordinate with other team members, including engineers, technicians, and customer support personnel, to address technical challenges, resolve issues, and meet customer requirements.
7. Safety and Compliance: Adhere to safety protocols and guidelines when handling computer hardware and components. Comply with industry standards and regulations related to computer assembly and testing.
8. Continuous Learning: Stay up-to-date with advancements in computer hardware, assembly techniques, and industry trends. Attend relevant training sessions or workshops to enhance technical skills and knowledge.

Qualifications:

• High school diploma or equivalent. Additional technical certifications or relevant coursework is a plus.
• Proven experience in computer assembly, hardware installation, and troubleshooting.
• Strong knowledge of computer hardware components, including processors, memory, storage devices, graphics cards, and power supplies.
• Familiarity with operating systems (e.g., Windows, macOS, Linux) and software installation processes.
• Proficiency in diagnosing and resolving hardware and software issues.
• Excellent attention to detail and organizational skills.
• Strong problem-solving and analytical abilities.
• Effective communication and teamwork skills.
• Ability to work independently and manage time efficiently.
• Knowledge of safety protocols and procedures related to computer assembly.

Note: This job description serves as a general overview of the typical responsibilities and qualifications for a Computer Assembly Technician. Actual job requirements may vary depending on company needs.

If you're interested, please contact jobs@nextcomputing.com

Position Overview:

We are thrilled to offer a year-round internship program for college students who are passionate about supporting our Cybersecurity business and Purpose-Built Computing business. As an intern, you will play a vital role in bolstering our sales and marketing efforts while assisting in the development and application of use cases. This remote internship program allows you to work part-time during active semesters, providing flexibility to balance your academic commitments.

Responsibilities:

• Collaborate with our Cybersecurity and Purpose-Built Computing teams to provide valuable support in various projects and day-to-day operations.
• Utilize Chat GPT and other relevant tools to enhance our use case applications and marketing strategies.
• Engage in market research to identify customer needs and contribute to the creation of targeted solutions.
• Assist in content creation, including technical materials, blog posts, and social media content related to our Cybersecurity and Purpose-Built Computing products.
• Work closely with the sales and marketing teams to develop effective campaigns and promotional materials.
• Participate in virtual meetings and brainstorming sessions to contribute fresh ideas and perspectives.
• Stay up to date with industry trends and developments in Cybersecurity and Purpose-Built Computing to provide valuable insights.
• Augment the Software team on the Cybersecurity side to assist with partnerships and use case efforts.

Requirements:

• Currently enrolled in a college or university program, preferably in Cybersecurity, Computer Science, Business, Marketing, or related fields.
• Strong interest in Cybersecurity and Purpose-Built Computing concepts and technologies.
• Familiarity with Chat GPT or other language processing tools is a plus, but not mandatory.
• Excellent written and verbal communication skills to effectively convey technical information and ideas.
• Detail-oriented and able to multitask effectively in a fast-paced environment.
• Self-motivated, proactive, and eager to learn and grow.
• Availability to work part-time during active semesters in a remote setting.

This internship program offers a valuable opportunity to gain real-world experience in the exciting fields of Cybersecurity and Purpose-Built Computing. You will work closely with experienced professionals who are dedicated to providing exceptional products and services to our customers.

By joining our team as an intern, you will contribute to the success of our business while enhancing your skills and knowledge in the rapidly evolving technology industry. We are excited to welcome ambitious college students to join our internship program and embark on a journey of professional growth and excellence.

To apply, please send your contact information with a resume to jobs@nextcomputing.com